Complaints about CFEB
We are committed to helping consumers understand and engage with their finances. If you have a comment about any aspect of our work, your feedback helps us to identify areas where we can improve our service to you.
If you have a complaint or would like to comment on our work please contact us:
- by phone to a member of our Chief Executive's Office on 0207 943 0600;
- in writing to Consumer Financial Education Body, 25 The North Colonnade, Canary Wharf, London, E14 5HS; or
- by email to [email protected].
We will send you an acknowledgement within 5 working days and reply to you within 10 working days.
To ensure that we learn from the feedback we receive, our Board gets regular reports summarising any complaints and comments we have received and the actions we have taken.